Shipping Options & Cost
Shipping cost is calculated on a "per order", "per item" or "per pound" basis and is based on the shipping option you select. Orders are shipped via UPS with options of ground, 3-day, 2-day and overnight.
Order Processing Time
All orders placed before 11am PST Monday - Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carriers website.
Returns, Refunds and Exchanges
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes.